Refund Policy
Effective Date: September 22, 2026
1. 14-Day Free Evaluation Period
We want you to be completely confident in FlowScrape before spending a single dollar. Every new account begins with a full 14-day trial offering access to automated discovery, scheduling, and multi-channel publishing.
2. Subscription Renewals & Cancellations
Subscriptions automatically renew at the end of each billing cycle (monthly or annually) until you cancel. You may cancel your subscription at any time directly through your dashboard. When cancelled, your plan remains fully active until the end of your prepaid period.
3. Refund Eligibility
Initial Paid Upgrades: If you upgrade to a paid subscription and find that our platform does not suit your workflow, you may request a full refund within 7 days of your initial upgrade charge.
Annual Plans: For annual subscriptions, refund requests submitted within 14 days of renewal are eligible for a prorated refund minus the standard single-month rate.
Service Outages: In the rare event of prolonged service disruption caused by our core platform, credits or prorated refunds will be issued upon request.
4. How to Request a Refund
To submit a refund request, email our billing department at [email protected] with your account email and workspace name. Our team will review and process eligible refunds within 3–5 business days back to your original payment method.